Art Rods™ Classroom (Letters and Numbers) with stickers and snaps

• If there is an error in shipment (such as a defective product or an item shipped in error), and we ask for a return, we will mail you a return packing slip and pre-paid return label. You should use this label only for an approved return.

• All our products have a Customer Satisfaction Guarantee. If you are not satisfied with a product, you may return it for a refund (within 30 days ). Original delivery charges and return postage are not reimbursed on returned merchandise.

• Always contact us for authorization prior to returning any merchandise.

• Return products to us within 30 days of receipt of the return Discovery Toys packing slip.

• We will credit the original card used for the purchase.

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Once your return is received at our warehouse, your credit will be processed in our system promptly. Depending on your credit card company or bank, it may take 7-14 days for the refund to post to your account.

 In the United States, we ship via common carrier ground from our Distribution Center in California (FOB shipping point).  Shipments to Hawaii, Alaska, all U.S. Territories and Post Office boxes are sent via USPS (United States Postal Service). All deliveries are based on business days, and do not include weekends or holidays. Click here for U.S. ground delivery transit time information. Standard Ground delivery times within the contiguous United States average 2-4 business days from the time your order ships (please allow for 3 to 4 days in-house processing time.) Delivery can vary depending on the destination